Privacy policy

Reliv Affiliate Program Privacy Policy

Reliv International, Inc. follows this privacy policy in the collection, use, sharing and
security of customer and affiliate information. We value the relationship we have
with our customers and affiliates and are committed to responsible information-
handling practices. We take great care in safeguarding your personal information
and in complying with all applicable federal and state privacy laws and our own
internal standards and best practices.

Part 1: Personal information and privacy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; this policy
sets out how we will treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of
cookies in accordance with the terms of this policy.

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website
(including your IP address, geographical location, browser type and version,
operating system, referral source, length of visit, page views and website navigation
paths);
(b) information that you provide to us when registering with our website (including
your email address);
(c) information that you provide to us for the purpose of subscribing to our email
notifications and/or newsletters (including your name and email address);
(d) information relating to any purchases you make of our goods (including your
name, delivery address, payment address, telephone number(s), email address andcard details – Note: any payment and card details are kept in a fully secure and
encrypted form by our payment services provider – see Section 3.5 below);
(e) information contained in or relating to any communications that you send to us
(including the communication content and meta data associated with the
communication)
(f) any other personal information that you choose to send to us.

2.2 Before you disclose to us the personal information of another person, you must
obtain that person's consent to both the disclosure and the processing of that
personal information in accordance with the terms of this policy.

3. Using your personal information

3.1 Personal information submitted to us through our website or other means will beused for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your personal information to:
(a) administer our website and business;
(b) personalize our website for you;
(c) enable your use of the services available on our website;
(d) send you goods purchased through our website;
(e) send statements, invoices and payments to you, and collect payments from you;
(f) send you non-marketing commercial communications;
(g) send you email notifications that you have specifically requested;
(h) send you our email newsletter, if you have requested it (you can inform us at any
time if you no longer require the newsletter);
(i) send you marketing communications relating to our business which we think may
be of interest to you, by mail or, where you have specifically agreed to this, by email
or similar technology (you can inform us at any time if you no longer require
marketing communications);
(j) provide third parties with statistical information about our users (but those third
parties will not be able to identify any individual user from that information);
(k) deal with inquiries and complaints made by or about you relating to our website;
(l) keep our website secure and prevent fraud;
(m) verify compliance with the terms and conditions governing the use of our website
(n) support, calculate and track discounts, earnings and bonuses, to issue payments
to and report income for tax purposes, etc.

3.3 If you submit personal information for publication on our website, we will publish
and otherwise use that information in accordance with the license you grant to us.

3.4 We will not, without your express consent, supply your personal information to
any third party for the purpose of their or any other third party's direct marketing.

3.5 All our website financial transactions are handled through a third party payment
services provider. We will share information with our payment services provider only
to the extent necessary for the purposes of processing payments you make,
refunding such payments and dealing with complaints and queries relating to such
payments and refunds.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers, vendors or subcontractors insofar
as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our group of
companies (this means our subsidiaries, our ultimate holding company and all its
subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are
(or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other
competent authority for disclosure of that personal information where, in our
reasonable opinion, such court or authority would be reasonably likely to order
disclosure of that personal information.

4.4 We may share your information with Reliv affiliates (if you are in their
downline) via reports, dashboard and other applicable tools we make available to
affiliates to monitor their downline activity. A person’s downline consists of all
affiliates and customers that were personally sponsored by a particular affiliate,
and in turn, all other persons sponsored by the subsequent affiliates.

4.5 Except as provided in this policy, we will not provide your personal information to
third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred
between any of the countries in which we operate in order to enable us to use the
information in accordance with this policy.

5.2 Personal information that you publish on our website or submit for publication on
our website may be available, via the internet, around the world. We cannot prevent
the use or misuse of such information by others.

5.3 You expressly agree to the transfers of personal information described in this
Section 5.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedures, which are
designed to help ensure that we comply with our legal obligations in relation to the
retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be
kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this Section 6, we will retain documents
(including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective
legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing
information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of your personal information

7.1 We will take reasonable technical and organizational precautions to prevent the
loss, misuse, or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password-
and firewall-protected) servers. Our servers are located at a secured third-party data center.

7.3 All electronic financial transactions entered into through our website will be
protected by encryption technology.

7.4 You acknowledge that the transmission of information over the internet is
inherently insecure, and we cannot guarantee the security of data sent over the
internet.

7.5 You are responsible for keeping the password you use for accessing our website
confidential; we will not ask you for your password (except when you log in to our
website or other tools).

7.6 Please note: Some of your personal data may also be known by your upline that
brought you into the business. Reliv has no way to ensure the
confidentiality of that information that you provided directly to them, or that we
provide to them in the normal course of business to assist affiliates in managing
their downline organization.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our
website.

8.2 You should check this page occasionally to ensure you are happy with any
changes to this policy.

8.3 We may notify you of changes to this policy by email or through the private
messaging system on our website.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about
you; provision of such information will be subject to the supply of appropriate
evidence of your identity.
.

9.2 We may withhold personal information that you request to the extent permitted
by law.

9.3 You may instruct us at any time not to process your personal information for
marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your
personal information for marketing purposes, or we will provide you with an
opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third-party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and
practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to
be corrected or updated. You can update or correct your personal information at any
time by visiting relivaffiliate.com.

Part 2: Cookies

1. About cookies
1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is
sent by a web server to a web browser and is stored by the browser. The identifier is
then sent back to the server each time the browser requests a page from the server.

1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent
cookie will be stored by a web browser and will remain valid until its set expiry date,
unless deleted by the user before the expiry date; a session cookie, on the other
hand, will expire at the end of the user session, when the web browser is closed.

1.3 Cookies do not typically contain any information that personally identifies a user,
but personal information that we store about you may be linked to the information
stored in and obtained from cookies.

1.4 Cookies can be used by web servers to identity and track users as they navigate
different pages on a website and identify users returning to a website.

2. Our cookies

2.1 We use both session and persistent cookies on our website.

2.2 The names of the cookies that we use on our website, and the purposes for
which they are used, are set out below:
(a) we use cookies on our website to recognize a computer when a user visits the
website, track users as they navigate the website, enable the use of a shopping cart
on the website, improve the website's usability, analyze the use of the website, and
personalize the website for each user.

3. Analytics cookies

3.1 We use Google Analytics to analyze the use of our website.

3.2 Our analytics’ service provider generates statistical and other information about
website use by means of cookies.

3.3 The analytics cookies used by our website have the following names: _utma,
_utmb, _utmc and _utmz

3.4 The information generated relating to our website is used to create reports about
the use of our website.

3.5 Our analytics’ service provider‘s privacy policy is available at:
http://www.google.com/policies/privacy/.

4. Blocking cookies

4.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling
override settings available by clicking "Tools", "Internet Options", "Privacy" and then
"Advanced";
(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options",
"Privacy", selecting "Use custom settings for history" from the drop-down menu, and
unticking "Accept cookies from sites"; and
(c) in Chrome (version 29), you can block all cookies by accessing the "Customize
and control" menu, and clicking "Settings", "Show advanced settings" and "Content

settings", and then selecting "Block sites from setting any data" under the "Cookies"
heading.

4.2 Blocking all cookies will have a negative impact upon the usability of many
websites.

4.3 If you block cookies, you will not be able to use all the features on our website.

5. Deleting cookies

5.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can
find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and
"Privacy", then selecting "Use custom settings for history", clicking "Show Cookies",
and then clicking "Remove All Cookies"; and
(c) in Chrome (version 29), you can delete all cookies by accessing the "Customize
and control" menu, and clicking "Settings", "Show advanced settings" and "Clear
browsing data”, and then selecting "Delete cookies and other site and plug-in data"
before clicking "Clear browsing data".

5.2 Deleting cookies will have a negative impact on the usability of many websites.

Part 3: Our details

If you have questions about our privacy policies or practices, please contact us at
hello@relivaffiliate.com

Policy updated: Feb 1, 2024